HHS Takes Note of Innovative New Care Model in Florida
ChenMed, a family owned primary care practice, has developed a delivery model focused on care for seniors with complicated healthcare issues, including heart disease, diabetes, dementia, and cancer. More than 70 percent of its patients have five or more chronic conditions, according to Bryan Sivak, chief technology officer of the Department of Health and Human Services.
Sivak visited ChenMed, based in southern Florida and now expanding in the Southeast, because it is an example of an innovative care model that improves patient care and makes its delivery more efficient.
Christopher Chen, MD, CEO, demonstrated how ChenMed’s uses of data are guiding clinical staff on decision-making from the moment the patient walks through the door, Sivak wrote in a Jan. 28 blog.
Dashboards, clinical decision support tools, automated reminders, in-house pharmacy and drug utilization tracking systems are part of every care encounter. “Overseeing the operations is an ‘air-traffic control’ center that monitors the flow of patient services, measures patient experiences, and guides management decision-making in real-time through each office visit,” he said.
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