Healthcare Providers Frustrated With Clinical Decision Support Tools
Lack of integration with EHRs, poor presentation at point-of-care and out-of-control alerts are biggest problems, says KLAS survey.
Healthcare providers are frustrated with some clinical decision support (CDS) tools provided to them by third-party vendors, partly because they don’t integrate well with their electronic health record (EHR) systems, according to a new survey by KLAS Research.
The survey asked 249 providers about their use of electronic order sets, care plans and drug databases. These tools are supposed to be embedded within EHRs to achieve their primary goal of promoting evidence-based medicine and limiting the amount of variations in care. But KLAS found that about half of providers used third-party order sets for reference only, because they couldn’t integrate the prebuilt order sets with their EHRs. In contrast, only a fifth of providers using care plans from third-party vendors were using them for reference only.
Neither drug database vendors nor EHR vendors are doing a good job of making medication alerts useful to physicians, the respondents told KLAS. Providers often have difficulties in adjusting the level of alerts, which can lead to ”alert fatigue” among clinicians.
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