Girish Navani, eClinicalWorks CEO Discusses ACOs and Health IT

Date: 10.16.2013 | Rob Waters">Rob Waters

Currently one in five American’s health data are stored using eClinicalWorks software. eClinicalWorks is a privately-held leader in ambulatory healthcare IT solutions. With multiple locations around the country, their excellence has been demonstrated through numerous awards, client satisfaction and an extensive customer base.


This week the company announced their participation with Florida’s Nature Coast ACO to include eClinicalWorks Care Coordination Medical Record™ (CCMR). Their software will coordinate care and evaluate population health and quality improvement activities. The company has also recently published a survey showing the primary motivator for healthcare groups wanting to become an Accountable Care Organization (ACO) and Patient-Centered Medical Home (PCMH) is to improve patient outcomes. The survey was compiled with responses from over 2,000 health-care professionals in the United States.

Girish Navani, CEO and Co-Founder of eClinicalWorks started the company with an extensive IT background and entrepreneurial drive. Now among reform, new IT strategies and the creation of new payment models, Navani has a lot to say about ACOs and the technology driving their success.

This week we took a moment to get Girish Navani’s point of view on the business philosophy of Health IT customization, delivery and opportunities. AdditionalyeClinicalWorks will be a Gold Sponsor at the 2013 Accountable Care and HIT Strategies Summit, September 10-12 in San Francisco.


Anna Belle Abraham:  Business adoption of information technology (IT) is much higher than in the healthcare industry. What are some of the drivers pushing IT adoption and what could be done to enhance them?

Girish Navani: Technology, if applied correctly, can help organizations produce higher quality in a way that is more efficient. In healthcare, that translates into delivering better care, while working more efficiently. There are many tools out there today that can aid providers in this endeavor.


ABA:  What are some of the key goals necessary to achieve better interoperability of records and make health data more actionable, either in real-time or near real-time?

GN: There are currently several initiatives establishing standards and peer-to-peer methods for data from different sources, such as labs, to be shared and viewed in a single, longitudinal view. Closed-loop analytics that create alerts for physicians at the point of care help make this data more actionable.


ABA:  Are the initial advantages to analytics tools primary in cost containment and care coordination or are there business intelligence advantages available as well?

GN: Analytics have immediate and clear benefits for cost containment and care coordination, especially when alerts at the point of care for high-risk patients are added. The ability to conduct analysis at the top level and have it distilled down to alerts that help providers make better decisions at the point of care will enhance quality outcomes.


ABA:  By 2015, 1 in 5 Americans will be enrolled in some form of Medicare. What are some of the opportunities to apply analytics to this growing health population?

GN: There are many opportunities to apply analytics, including tracking the progression of flu outbreaks, discovering how far patients travel to see their doctor, and determining if there is a high-rate of incidence for a disease in a particular area.


ABA:  How can health data be used to prevent avoidable medical errors?

GN: Having the most accurate, real-time data helps medical providers make the best decisions possible at the point of care. Giving providers access to the longitudinal view of a patient’s medical record, current medications and allergies, along with built-in physician alerts, contribute to lowering avoidable medical errors.


ABA:  For many people, cost is the primary factor for not being covered by health insurance. Are the opportunities to drive costs lower by applying analytics tools?

GN: The more information you have, the better decisions you can make. Analytics help deliver more data in an easily-digestible format that can help both the providers and consumers make more-informed choices.

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