Building a Successful ACO: Complete, dynamic patient record is key to creating an accountable, connected healthcare community

Date: 05.15.2013 | Zach Urbina">Zach Urbina

Most industry experts agree that it is long past time for healthcare to get a tune-up.

And, for the most part, they have greeted emerging care delivery and reimbursement models—such as accountable care organizations (ACO), patient-centered medical homes (PCMH)—with open minds. The logic behind these approaches, they admit, is sound. It makes sense to have various providers communicate and collaborate more closely to ensure that the best care is given, that errors are reduced and that duplicate efforts are minimized. This promising new paradigm should make providers’ jobs less complicated, save money and increase patient satisfaction.

All of this is certainly possible. But getting from here to there presents many challenges. Many organizations and their leaders are still enjoying the “new car smell” of these innovative models and have yet to take the vehicle for a road test.

Achieving patient-centeredness and accountability will require change in how the industry delivers care, reimburses for care and supports care. Those who wish to be successful will need to reconfigure workflows, operational processes and technology infrastructure.

Elizabeth Willett | eHealthInitiative | continue reading

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