Time to Focus on Outcomes
This cross-industry panel will provide the basis for a lively discussion on why a new mindset is necessary in the transition to modularity and modernization. Custom systems no longer make sense in a world where proven commercial off-the-shelf (COTS) products get the job done more efficiently and effectively in a fraction of the time. But everyone must be open to new ways of thinking.
In a COTS-based world, outcomes should be the measure for technology procurements. This allows states to articulate business objectives while holding vendor partners accountable for meeting high standards. CMS also sees value by focusing on outcomes as a means to simplify the certification process and minimize administrative work.
Senior VP, Government Solutions, Optum
Medicaid Director, State of New Mexico
DHHS CIO, State of South Carolina
Partner, McKinsey & Co.