Kay Hallawell is a Senior Solution Architect for Optum Government Solutions. Kay has over 30 years of experience working with health care payers, the majority of which is in Medicaid. At Optum, her focus is on the development of innovative solutions for Medicaid agencies to help them improve their members’ health and overall operational efficiencies. Her extensive experience includes program administration and business operations, as well as establishing collaborative relationships with clients to improve program performance. She’s active in healthcare industry groups, including serving as Chair of the Private Sector Technology Group (PTSG).