Integrating Behavioral Health and Pharmacy Support into Community-Based Primary Care Settings
NewHealth Collaborative is a physician-led accountable care organization that supports its primary care physician members in their transformation to advanced primary care practices. One effective mechanism that has been employed to improve patient outcomes and decrease cost of care is the integration of care management support services into 100+ primary care sites. To date, this support team (which is employed centrally but deployed out to local offices) has included a small core of RN care managers, LSW care managers, and health coaches. NewHealth Collaborative is working to identify how it can provide more integrated behavioral health and pharmacist support to primary care settings in which an “embedded” model of deployment is not sustainable.
The IT infrastructure that is being assessed to support a more virtual integration of support services includes (but is not limited to): data aggregation and analysis programs that provide a more robust mechanism to identify potential patients for proactive outreach, and allows for tracking of patient progress and outcomes over time; technology solutions to facilitate the engagement of specialty support services for the patient and their primary care team, including tele-medicine solutions and asynchronous communication mechanisms; and the use of web-based, patient-directed programs for ongoing monitoring of progress in between conventional office visits.
Come join this discussion to share ideas and brainstorm about alternative mechanisms to augment primary care teams across a community with these centralized support services.
Accountable Care Implementation Roundtable Presenter
Nancy Myers, VP of Population Health Strategy, NewHealth Collaborative (Summa Health)
Time: 7:45- 8:30 a.m.
Location: The 2016 Accountable Care & Health IT Strategies Summit,Hyatt Regency Hotel, McCormick Place, Chicago, IL.