Good Help ACO – The Team Approach to Improving Value
A Catholic IDS with physician practices, hospitals, SNF, and home care embarked upon a clinical transformation strategy to provide an extraordinary individual experience of care across the continuum. The key elements were paired clinical and financial executives and an integrated EHR. The results include all time high operating margin, engagement and quality. External validation of the work, include HIMSS stage 7, NCQA patient-centered medical homes, and now a CMS MSSP effort serving 61,000. The conversation will describe the key elements and lessons learned on the journey to the ACO.