2012 Accountable Care & Health IT Strategies Summit Agenda

Tuesday, January 17th, 2012

Pre-Conference Workshops

  • Workshop 1: The Health IT Roadmap for Accountable Care

    12:30p.m. - 1:30p.m.

    Jim Adams, Managing Director, The Advisory Board Company

    Many health care organizations will have to make significant additional investments in IT-related capabilities to help address the shifting of risks for costs, quality and outcomes to providers and individual consumers under accountable care. This session describes the various types or levels of risk that organizations will likely assume under accountable care and the IT-related capabilities that they will need for each type of risk to be successful.

  • Workshop 2: ICD-10 Compliance and Clinical Document Improvement to support new reimbursement models

    1:45p.m. - 2:45p.m.

    Terri McCubbin, RN, CPP, CPUR, CMC, Director, 3M Consulting Sandeep Wadhwa, MD, MBA, FACP Chief Medical Officer, 3M

    Health Information Systems Clinical performance determines patient outcomes, but the data used to describe outcomes is ultimately determined by a hospital’s clinical documentation and coding functions. Accurate capture of patient severity, risk of mortality, and post-admission complications in physician documentation impacts payment, regulatory compliance, case mix index, and performance ratings. Quality outcomes data is even more critical under ICD-10 since the new coding standard will enable higher quality information for evaluating healthcare service, quality, and safety. Learn an effective approach for ensuring the accuracy of quality outcomes data in the face of changing regulations and new reimbursement models that align payment incentives with high performance.

  • Workshop 3: Achieving Clinical/Financial Collaboration in an Accountable Care Setting

    3:00p.m. - 4:00p.m.

    Melinda Hancock, Chief Financial Officer, Bons Secours Health System

    In this session, participants will hear from a CFO’s perspective, the changing culture of one organization to bring clinical and financial teams together to help drive out variations in cost and quality. This partnership enables the organization to assess its readiness to support the myriad of payment designs within healthcare reform.

    Participants will hear many of the lessons learned in the process, focussing on how to:

    • Build a cross functional team of clinical, financial and administrative staff
    • Pair financial and clinical leaders to uncover variances, determine best practices and quantify cost savings
    • From an IT perspective create a roadmap for clinical/financial data integration for improved decision making, more accountable and better coordinated care
  • Workshop 4: Building the HIT Infrastructure for Patient Centered Medical Home and ACOs: The EHR is necessary but not sufficient

    4:15p.m. - 5:15p.m.

    Charles DeShazer, VP Medical Informatics, Quality and Transformation, Dean Health System

    Understand the HIT implications of the new emerging care models. HIT not only closes critical gaps in how care is delivered but will be essential to enabling higher levels of competitive performance. The EHR is essential but must be optimized and integrated into a complete HIT "ecosystem" and transformed culture to deliver on its promise.

    • Impact of current and expected government initiatives
    • HIT requirements for the PCMH and ACOs
    • Best practices for managing the data lifecycle
    • Understand "Big Data" analytics
    • Key strategies and tactics to implement the necessary HIT infrastructure

Wednesday, January 18th, 2012

Accountable Care and Health IT Strategies Summit

  • Registration & Breakfast

    8:00a.m. - 8:45a.m.

  • Welcome: Rob Waters, VP Development, Healthcare IT Connect

    8:45a.m. - 9:00a.m.

  • Keynote

    9:00a.m. - 9:30a.m.

    Dean Pascal J. Goldschmidt
    CEO, University of Miami Health System and Senior Vice President for Medical Affairs and Dean, Miller School of Medicine, University of Miami

  • Plenary: Innovation towards Health System Transformation: The Intersection of ACOs, Technology and Health Reform

    9:30a.m. - 10:15a.m.

    Wil Yu, Special Assistant of Innovations and Research, ONC (DHHS) and Senior Advisor to the CMS Innovation Center

    Daniel Farmer, Center for Medicare and Medicaid Innovation (CMMI), Centers for Medicare and Medicaid Services (CMS)

  • Opening Networking Break in Connect Exhibit Hall

    10:15a.m. - 10:45a.m.

  • Keynote Panel: Leveraging Technology for ACO Success: Supporting Clinical and Payment Innovation in the Era of Accountable Care

    10:45a.m. - 11:45p.m.

    Patricia Barrett, VP Product Development, National Committee for Quality Assurance (NCQA)
    Dr Thomas Deas, Board Member, North Texas Specialty Physicians
    Anton B. Dodek, MD, Medical Director for Quality, Blue Cross Blue Shield of Massachusetts
    Chris Wood, Medical Director of Information Systems, Intermountain Healthcare
    Timothy Ferris, MD, MGH, Senior Scientist in the Partners/MGH Institute for Health Policy

  • Buffet served for Meet the Innovators Lunch

    11:45 a.m. – 12:00 p.m

  • Meet the Innovators Lunch

    12:00p.m. - 12:30p.m.

    Keynote and Introduction:
    Vision for 2020: How Connected Health Can Help Transform Tomorrow’s Healthcare System

    Dr Joseph Kvedar, Director, Center for Connected Health, Partners Healthcare
    The concept of "connected health" extends healthcare beyond the traditional confines of hospitals and doctors’ offices, bringing healthcare to our everyday surroundings. The availability of technology in the home, our aging population and the increase of patients with chronic diseases are some of the factors fueling increased interest and growth in connected health. By leveraging information technology - cell phones, computers, networked devices and simple remote health monitoring tools – connected health is helping providers and patients manage chronic conditions, maintain health and wellness, and improve adherence, engagement and clinical outcomes.
    Objectives:

    • Discuss insights into the changing roles of the provider and patient
    • Present examples of how connected health can better utilize healthcare resources
    • Discuss lessons learned from integrating connected health programs across a large healthcare system
    • Discuss how connected health acts as a building block of ACOs

    12:30p.m. - 1:15p.m.

    Working Lunch Roundtables: Leading HIT Innovators from Health Systems, ACOs and Solution Providers will lead a series of working lunch roundtable discussions around specific technology and project initiatives at the leading edge of health system transformation. Attendees will have the opportunity to join a discussion group best aligned to their planning priorities.

  • Break

    1:15 p.m. – 1:25 p.m

  • Keynote: The Hunting of the Snark (Focus on Value)

    1:25p.m. - 2:25p.m.

    Ralph Lawson, CFO, Baptist Health South Florida, Chair-Elect Healthcare Financial Management Association (HFMA)

    The United States consumes more healthcare than any other country in the world while individuals, governments and employers struggle to pay the bill. The U.S. recession has exacerbated the problem for providers and payers alike. With an industry wide focus on increasing quality and decreasing costs, providers must implement innovative value based strategies to survive and thrive in the “new normal” for U.S. healthcare. As the one year anniversary of the passage of historic healthcare reform legislation has come and gone, many believe that the healthcare financing system remains unsustainable as the “Snark” continues to elude capture or even definition. In addition to providing an understanding of the current state of U.S. healthcare economics and insights into the inevitable changes that will be required over the coming years for providers to survive and prosper under reform, this presentation focuses on: - current and historical attempts in the healthcare industry to identify, increase, and communicate value to patients, providers, employers. - key healthcare megatrends will also be identified as health care providers shift from volume based to value based strategies - the presenter’s views on the “winners and losers” under the “new normal” will also be discussed, providing insights about what the future U.S. healthcare system may eventually look like.

  • Break

    2:25 p.m. – 2:30 p.m

  • Breakout Sessions

    Track 1: Clinical Integration and Transformation

    2:30p.m. - 3:15p.m.

    Accountable care and Community Connect Infrastructure: Delivering HIT Services in South Florida
    Forest Blanton, SVP & CIO, Memorial Healthcare System
    John Benz, SVP, Chief Strategic Officer, Memorial Healthcare System

    This session will describe the current status of Health Information Exchange activity in South Florida, in particular discussing the technical and governance decisions being addressed by the Atlantic Coast HIE. The session will also discuss changes imposed by health care payment reform and how HIE technology supports the requirements of Health Care Reform.

    Questions for the panelists:

    Learning points:

    1) Status of HIE development in South Florida

    2) Governance and implementation status of the Atlantic Coast HIE

    3) Role of HIE in supporting Health Care Reform

    Track 2: Payment System Transformation

    2:30p.m. - 3:15p.m.

    Just Say No to Bolt-on Payment Reform IT! Value-Driven Disrupted Business & Operating Models and the Required Super-Charged, Agile, Enabling IT Infrastructure

    Jim Hansen, VP & Executive Director, Dossia Consortium

    Health and health care markets in the not-so-distant-future reflect a fundamental shift in customer value propositions, thus requiring vastly different supporting business and operating models that look much more like other U.S. industries than the ones we know today. Only with this business future-state clearly envisioned, can an organization determine the appropriate processes, enabling IT infrastructure and supporting roadmap to get there. Session objectives:

    • Understand what employers want and expect regarding value-based purchasing and payment reform
    • Gain insight into what employer purchasers identify as macro-level health delivery problem areas that your organization needs to proactively address
    • Learn what large, influential IT-savvy employers expect from a health delivery system to support transformed health and health care markets and how Next-Generation IT can enable it.
  • Networking Break in Connect Exhibit Hall

    3:15p.m. - 3:30p.m.

  • Breakout Sessions

    Track 1: Clinical Integration and Transformation

    3:30p.m. - 4:15p.m.

    Critical Paths to Health Information Exchange: How to resolve and create an interoperable data sharing system
    Larry Yuhasz, Director Strategy & Business Development, Center for Health Information Exchange, Thomson Reuters
    Micheal Cummins, Senior Vice President, Management Information Systems, Chief Information Officer VHA Inc.

    The methods for accessing, integrating and standardizing clinical data are varied in the HIT landscape.  On an increasing basis, hospitals and IDN’s are seeing the value of leveraging health information exchange technology as a viable solution for integrating clinical data across all care settings.  This session will focus on exploring 4 dominant HIT architectural approaches and the potential for leveraging private HIE  solutions in each one.  Special emphasis will be placed on the functional and economic trade-offs for meeting emergent needs for creating single, virtual patient records, feeding care coordination solutions, enabling clinical decision support, and driving for improved analytics to support ACO decision making, among others. Case study examples of private exchange installations and best practice implementation lessons will be shared.

      Track 2: Payment System Transformation

      3:30p.m. - 4:15p.m.

      Building the Technology Infrastructure to Facilitate Payments in a Shared Savings Model

      Andrew McCoy Vice President, Revenue Management, Fairview Health Services

      Fairview Health Services has been engaged in the process of transforming itself from an integrated care system focused on provision of care to our service area to an integrated care system focused on improving the health of the population of patients we serve. This session will describe the internal changes required to be successful in the new model as well as the interaction Fairview has had with commercial and governmental payers, including data and IS infrastructure challenges associated with the transition.

  • Breakout Sessions

    Track 1: Clinical Integration and Transformation

    4:15p.m. - 5:00p.m.

    Engaging ACOs and patients with Managed Health Information Systems
    Gerard Filicko, SVP Clinical Services, InHealth/Central Virginia Health Network

    In September 2011, the Bon Secours Virginia health system launched an ACO in partnership with inHealth and MedVirginia, to coordinate care for 12,000 beneficiaries. The initial focus of this effort is on:

    1. care coordination for employees with diabetes, HTN, asthma, and high-cost cases
    2. medication management
    3. a variety of wellness initiatives

    This session will focus on the role of Health Information Exchange, health risk appraisals, analytic engines and other platforms to provide for the successful stratification, identification and engagement of patients, as well as the management of integrated clinical data throughout an ACO network.

    Track 2: Payment System Transformation

    4:15p.m. - 5:00p.m.

    Primary Care Innovations for Improved Healthcare Quality and Cost Reduction

    Dr Gordon Chen, Chen Medical Centers

    Chen Medical Centers has been at the forefront of healthcare technology development aimed at improving quality while reducing health care costs. We have developed applications to improve care coordination for hospitalized patients and ensure immediate outpatient follow up after hospital discharge. We also engage patients to take responsibility for their health through educational initiatives, and are improving racial disparities in healthcare through digital pharmacy solutions.

  • Wine and Cheese Tasting in Connect Exhibit Hall

    5:00p.m. - 6:00p.m.

Thursday, January 19th, 2012

Accountable Care and Health IT Strategies Summit

  • Registration & Breakfast: Breakfast Meeting

    8:00a.m. - 8:45a.m.

    ACOs and the Safety Net: How to engage community health and other safety net providers in the establishment of a successful Accountable Care Organization

    Summary: Join The BAE Company for an informative discussion of the role of community health/safety net providers in ACOs. In October 2011, CMS released the Final Rule on the Medicare Accountable Care Organization (ACO) program. The final rule allows Rural Health Clinics, Federally Qualified Health Centers, and specialists who provide primary care to participate in the program. There were also changes to the shared savings program, the quality measurements, and the electronic health record (EHR) requirements. Share your ideas on how to engage our safety net providers in ACOs, so that no patients or communities are left behind.

    Hosts:
    Kevin Kearns, CEO, Health Choice Network
    Carladenise Edwards, CEO, The BAE Company

  • Opening Remarks

    8:45a.m. - 9:00a.m.

  • Keynote: Building the Intelligent Accountable Care Enterprise

    9:00a.m. - 9:45a.m.

    Jim Adams, Managing Director, The Advisory Board Company

    Health care organizations have spent millions of dollars implementing transaction systems such as revenue cycle management systems or electronic medical record systems. To derive full value from these systems, the data must be used not only to support individual transactions but also to improve decision making through business intelligence (BI) capabilities. This session provides a framework for these BI capabilities that can support flexible reporting, predictive modeling, and other essential analytics capabilities under accountable care. We will also describe the technology components and architecture necessary for an enterprise perspective of BI.

  • Keynote Panel: Managing the Transition to Accountable Care: Ensuring profitability under new (more accountable) payment approaches.

    10.00a.m. - 10:45a.m.

    David Lagrew, Chief Integration and Accountability Officer, MemorialCare Health System
    Mark Crockett, MD, FACEP, Chief Medical Officer, Accountable Care Solutions, Optum
    Babette Apland, SVP Health and Healthcare Management, Health Partners

    As health systems and providers become more aligned around more sustainable and accountable care, new incentives can threaten profitability of the current healthcare enterprise. The panel will discuss key milestones on the road to accountable care, and what pitfalls providers should watch for as fee-for-service transitions to other payment models.

    Questions for the panelists:

    1) Do the new CMMI payment model efforts represent a "back to the future" approach, and what might make them successful this time?

    2) What commercial payment reform efforts have been seen, and are they successful?

    3) Where is the clinical care in all of this? Does payment reform mean care has to suffer, or is there a way to truly achieve the "triple aim."

    4) There are a number of provider groups around the country that are successful and profitable with the Medicare Advantage program, what lessons can be learned from those efforts.

    5) How can health systems and provider groups negotiate this on their own terms? What key competencies will an organization need to have that they might not currently posess?

  • Networking Break in Connect Exhibit Hall

    10:45a.m. - 11:00a.m.

  • Physician Engagement, Consumer Connectivity & Population Health Management

    11:00p.m. - 11:45p.m.

    Linda Morgan, Director Communications, Louisiana Health Care Quality Forum (LHCQF)
    Christopher Sullivan, HIE Manager, South Florida Regional Extension Center (SFREC)
    Monica Tremblay, Assistant Professor, Florida International University (FIU)

  • Solution Provider Networking and Lunch:

    11:45p.m. - 1:00p.m.

    Dedicated networking reception for attendees to meet with solution providers and participate in product demonstrations.

  • Breakout Sessions

    Track 1: Clinical Integration and Transformation

    1:00p.m. - 1:45p.m.

    Data Sharing and Performance Improvement: Ensuring Stakeholder Investment in the Data
    William (Tripp) Jennings, CMIO Palmetto Health Quality Collaborative

    While much of the focus of Health It has been on the implementation of electronic medical records and supporting technical infrastructure, the ultimate gains of all of these initiatives will rest on the end-users belief and investment in the process. This session will discuss the often overlooked, yet critical pieces of physician engagement and psychological ownership in both the necessity of electronic medical records and the parallel initiatives of performance improvement through data, workflows, and metrics. Discussion will be founded on research in physician behavior and the speakers experience from implementation of EMRs in over 60 practices and the establishment of an Accountable Care Organization with over 450 physicians.

    Track 2: Payment System Transformation

    1:00p.m. - 1:45p.m.

    Linking EMRs to Payment Systems to Streamline Administration and Increase Efficiency

    Albert Santalo, CEO & President, CareCloud

    Traditionally, healthcare software systems have a single function, so complete clinical management becomes a hodgepodge of disparate parts that rarely function optimally together. Utilizing a fully integrated practice management, medical billing and EHR system will give providers a unified workflow that reduces redundancy and errors, while improving productivity, profits and patient care.

    Connecting all the pieces from scheduling to billing streamlines the care process. After a patient encounter, a connected EHR allows physicians to seamlessly pass accurate diagnosis and procedure codes electronically to a billing system decreasing the chances for human error and increasing the speed of payments.

  • Breakout Sessions

    Track 1: Clinical Integration and Transformation

    1:45p.m. - 2:30p.m.

    Establishing a Roadmap for ACO reporting and Analytics Capabilities
    Scott Whyte, VP IT Connectivity, Catholic Healthcare West

    Government and commercial health care reform are accelerating the need for clinical, business and operational analytics in order to improve quality and reduce costs. How is this even possible since most of the physician, hospital, other provider and payer organizations are completely separate and lack integration? How do organizations jointly determine what to measure and what tools are needed to collect and aggregate information from such diverse participants and systems? Learn how Catholic Health Care West (CHW) gathered requirements from stakeholders, evaluated vendors, selected a system, and conducted Proof of Concepts (POCs) from a group of over 25 Clinical Integration solutions. A transparent look at the goals, approaches, challenges, outcomes and lessons learned will be shared.

    Track 2: Payment System Transformation

    1:45p.m. - 2:30p.m.

    Redesigning Systems to Support Payment Transactions and Greater Transparency in Transformed Systems of Care

    Catherine Pepper, VP Provider Connectivity Solutions, Blue Cross Blue Shield Florida

    BCBSMN is driving payment reform through its aligned incentive contracting model to improve the experience of care, the health of populations, and to reduce the per capita costs of health. This next generation payment model also serves as the foundation for BCBSMN future Accountable Care Organization and Patient Centered Medial Home relationships with providers. Jay Levine's presentation will provide a summary of these new business models, and explore what BCBSMN's IT Division did to prepare for these efforts.

  • Networking Break in Connect Exhibit Hall

    2:30p.m. - 2:45p.m.

  • Breakout Sessions

    Track 1: Clinical Integration and Transformation

    2:45p.m. - 3:15p.m.

    Performance Analytics: Integrating clinical, administrative and financial data
    Keith Figlioli, SVP Clinical Informatics, Premier Healthcare Alliance

    Dashboards are useful for surfacing an opportunity. But healthcare professionals need to quickly link opportunities with actionable information, best practice information and top performers with whom they can collaborate for strong results. As healthcare delivery models change to a more comprehensive, coordinated care approach, analytics supporting performance improvement need to change as well. To stay ahead of the curve, Premier began a complete re-architecture of its technology platform in 2010.

    The overall objectives are:

    • Identify opportunities for improvement across the care continuum; link healthcare professionals to documented best practices; and connect them in real time to thought leaders.
    • Be the standard in data management and analytics work flow in support of new care delivery models such as accountable care organizations.

    By the end of the session, attendees will be able to:

    • Use a comprehensive data model with patient-centric data from all care settings, financial data (including cost and reimbursement), payor data and supply chain data.
    • Participate in the convergence of actionable information tied to knowledge and online collaboration among healthcare organizations.
    • Extend data collection for population-based measurement.
    • List the most important pieces of data architecture for tracking value-based purchasing measurement requirements.

    Track 2: Payment System Transformation

    2:45p.m. - 3:15p.m.

    Reducing Administrative Burden for ACO Participants through Data Governance and Workflow Automation

    Marcia James, Director of Network Relations, Humana
    Ken Wilson, SVP Clinical Effectiveness & Quality Norton, Healthcare

    Through consolidation of data to one central point, ACO participants are able to assimilate the data to assist in management of the population. This session will cover the evolution of the data flow and reporting mechanisms put into place, as well as the ongoing uses, and challenges of exchanging and placing data into the workflow.

  • Closing keynote and farewell remarks

    3:30p.m. - 4:15p.m.

    F16’s, ACO’s and the 0.05% Solution – The Path Forward

    Tim Andrews, VP Healthcare, Booz Allen Hamilton

    The F16 was the first plane that had enough power to force pilots to accept electronic mediation of the plane’s controls to remain safe.  This was an enormous cultural shock to pilots used to being in direct control, and an even larger shock over time as aviation technology advanced and pilots became more facilitators of various electronic mediators rather thandirectly controlling things.  Pilots had to “trust” systems and collaborate in order to land in a dense fog.  A similar transformation is required in healthcare if we are to successfully implement ACO’s.  Practitioners must evolve from direct control of the patient – to facilitators and collaborators with electronic mediation so that they can treat the “whole patient”.  Ultimately the patient of the ACO must be the facilitator, especially for those living with chronic conditions who generally spend less than 1% of their time with healthcare professionals while managing a complex set of conditions 24/7/365. The electronic mediation – EHR’s, HIE’s, analytical tools and more, must be of exceptional quality in order to earn the trust of the community of users, and the practitioners must co-evolve with these technologies to implement true health reform and achieve the “triple aim”. What is the path forward to get there?  What can we do to accelerate today’s efforts and begin to make a difference?  What is required to build this level of trust and collaboration?

  • Farewell networking and refreshments

    4:15p.m. - 5:00p.m.